PRIVACY POLICY
Effective Date: 22.01.2026
Last Updated: 22.01.2026
Discover Opportunities, operated by Caroline McGrath ("we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. DATA CONTROLLER
Discover Opportunities
Caroline McGrath
Email: info@discoveropportunities.ie
Website: www.discoveropportunities.ie
Location: Galway, Ireland
For questions about this Privacy Policy or your data rights, please contact us at the email above.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
When you use our services, you may provide:
Contact Information:
Name, Email address, Phone number, Company name (for organisational clients), Job title and role
Coaching-Related Information:
Information shared during discovery calls
Goals, challenges, and objectives
Session notes and progress updates
Reflections and exercises
Feedback and assessment responses
Payment Information:
Billing details
Payment method information (processed securely through payment providers)
Invoice history
Communications:
Emails, messages, and correspondence with us
Booking requests and inquiries
Feedback and testimonials (with your permission)
2.2 Information Collected Automatically
When you visit our website:
Technical Data:
IP address, Browser type and version, Device information, Pages visited and time spent
Referring website
Cookies:
We use cookies to improve website functionality
See Section 10 for detailed cookie information
3. HOW WE USE YOUR INFORMATION
3.1 Legal Bases for Processing
We process your personal data based on:
Contract Performance:
Providing coaching services, you've requested
Processing payments
Communicating about sessions and scheduling
Legitimate Interests:
Improving our services
Understanding how our website is used
Marketing our services (with opt-out options)
Preventing fraud
Consent:
Sending marketing communications (you can withdraw consent anytime)
Using testimonials or case studies
Recording sessions (only with explicit permission)
Legal Obligations:
Maintaining records for tax and accounting
Complying with legal requirements
3.2 Specific Uses
We use your information to:
Deliver coaching services and workshops
Schedule and confirm appointments
Process payments and issue invoices
Send session materials and resources
Communicate about your coaching journey
Respond to inquiries and provide support
Send relevant updates and resources (with your consent)
Improve our services and develop new offerings
Fulfil legal and regulatory obligations
4. HOW WE SHARE YOUR INFORMATION
4.1 We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties.
4.2 Limited Sharing
We may share your information only in these circumstances:
Service Providers:
Payment processors (Stripe, PayPal, etc.)
Email service providers (for newsletters and communications)
Website hosting providers
Scheduling and booking platforms
Accounting software providers
These providers are contractually obligated to protect your data and use it only for specified purposes.
Organisational Clients: When coaching is sponsored by your employer or organisation:
We may share progress reports as agreed in advance
Specific session content remains confidential unless you provide written consent
Aggregate, anonymized data may be shared for evaluation
Legal Requirements: We may disclose information when required by law or to:
Comply with legal processes (subpoena, court order)
Protect our rights and safety
Prevent fraud or illegal activity
Respond to emergencies involving risk of harm
Professional Supervision: We may discuss anonymized case scenarios with supervisors or peer coaches for professional development, ensuring no identifying information is shared.
5. DATA RETENTION
5.1 How Long We Keep Your Data
Active Clients:
Retained for the duration of our coaching relationship plus 7 years for financial and legal compliance
Past Clients:
Session notes: Retained for 7 years after final session
Financial records: Retained for 7 years (Irish tax law requirement)
Contact information: Retained until you request deletion or unsubscribe
Marketing Contacts:
Email subscribers: Until you unsubscribe
Discovery call inquiries: 2 years if no engagement
5.2 Deletion
After retention periods expire, we securely delete or anonymize your data. You can request earlier deletion (see Section 7).
6. DATA SECURITY
6.1 How We Protect Your Data
We implement appropriate technical and organisational measures:
Technical Security:
Secure Socket Layer (SSL) encryption for website
Password-protected systems
Regular security updates
Secure cloud storage with encryption
Restricted access to personal data
Organisational Security:
Staff training on data protection
Confidentiality agreements with service providers
Regular security reviews
Secure disposal of physical records
6.2 No Guarantee
While we take reasonable steps to protect your data, no internet transmission is 100% secure. You share information at your own risk.
7. YOUR RIGHTS UNDER GDPR
As an individual in the EU/Ireland, you have these rights:
7.1 Right of Access
Request a copy of personal data we hold about you.
7.2 Right to Rectification
Request correction of inaccurate or incomplete data.
7.3 Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data, subject to legal retention requirements.
7.4 Right to Restriction
Request that we limit how we use your data.
7.5 Right to Data Portability
Request your data in a structured, commonly used format.
7.6 Right to Object
Object to processing based on legitimate interests or for marketing purposes.
7.7 Right to Withdraw Consent
Withdraw consent for processing at any time (doesn't affect prior lawful processing).
7.8 Right to Complain
Lodge a complaint with the Irish Data Protection Commission:
Website: www.dataprotection.ie
Phone: +353 57 868 4800
Email: info@dataprotection.ie
7.9 How to Exercise Your Rights
Email us at: info@discoveropportunities.ie
We will respond within 30 days. Some requests may require identity verification.
8. INTERNATIONAL TRANSFERS
8.1 Data Storage
Your data is primarily stored within the European Economic Area (EEA).
8.2 Third-Party Services
Some service providers (e.g., cloud hosting, email services) may store data outside the EEA. When this occurs:
We ensure adequate safeguards are in place
Providers comply with GDPR requirements
Standard Contractual Clauses or equivalent protections are used
9. CHILDREN'S PRIVACY
Our services are not directed at individuals under 18. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it promptly.
10. COOKIES AND TRACKING
10.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website.
10.2 Types of Cookies We Use
Essential Cookies:
Required for website functionality
Cannot be disabled
Example: Session cookies for booking forms
Analytics Cookies:
Help us understand how visitors use our site
Example: Google Analytics (anonymized)
Can be disabled in cookie settings
Marketing Cookies:
Track your preferences for marketing purposes
Can be disabled in cookie settings
10.3 Managing Cookies
You can control cookies through:
Our cookie consent banner (when you first visit)
Your browser settings
Opt-out tools for specific services (e.g., Google Analytics opt-out)
Disabling certain cookies may affect website functionality.
10.4 Third-Party Cookies
We do not control cookies set by third-party services (e.g., social media embeds, analytics). Review their privacy policies:
Google Analytics: policies.google.com/privacy
[Add others you use]
11. EMAIL MARKETING
11.1 Consent
We only send marketing emails with your explicit consent or where we have a legitimate interest (e.g., past clients).
11.2 What We Send
Coaching tips and resources
Workshop announcements
Service updates
Relevant industry insights
11.3 Unsubscribe
Every marketing email includes an unsubscribe link. You can also email info@discoveropportunities.ie to opt out.
11.4 Frequency
We respect your inbox and send marketing emails no more than [weekly/monthly/as needed].
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be:
Posted on this page with a new "Last Updated" date
Notified to active clients via email for significant changes
Continued use of our services after changes constitutes acceptance.
13. CONTACT US
For questions, concerns, or to exercise your data rights:
Discover Opportunities
Caroline McGrath
Email: info@discoveropportunities.ie
Website: www.discoveropportunities.ie
14. ADDITIONAL INFORMATION
14.1 Automated Decision-Making
We do not use automated decision-making or profiling that significantly affects you.
14.2 Data Breach Notification
In the unlikely event of a data breach affecting your rights, we will notify you and the Irish Data Protection Commission within 72 hours as required by GDPR.
Last Updated: 22.01.2026